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制定年度CRM策略和预算
Implementing and managing the CRM platform, programs and communication to drive customer acquisition, retention and enhancing customer experience and engagement in China.
The company is aiming at redesign company CRM process and customer experiences into next level with high standard.
Managing the entire customer relationship management (CRM) strategy, programs, and operations. You will work closely with cross-functional teams to develop, implement, and optimize CRM strategies that drive customer satisfaction, loyalty, and revenue growth.
Setting strategic and tactical vision for CRM
Execute the strategic customer retention and eCRM programs and will oversee the database recruitment and retention
在公司发展战略及方向指导下,结合用户行为价值分析,划分用户分群并拟订不同分群的运营策略;
1.负责微信生态私域流量项目的整体策略把控,对私域流量项目的整体GMV负责;2.负责私域流量业务模块的搭建、运营、销售管理工作,包括运营团队管理、营销活动管理
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