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客户体验策略制定:负责制定和实施客户体验策略,确保公司服务与客户期望相匹配;客户反馈管理:收集和分析客户反馈,将其转化为服务改进的行动点;客户满意度监控:监控客户满意度指标,如NPS(净推荐值)或CSAT(客户满意度);服务流程优化:不断优化服务流程,提高效率,减少客户等待时间。
Multinational organisation - Excellent platformHigh performing industry with great internationally growth prospects and return
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The Senior Key Account Project Manager is a strategic role with the ultimate responsibility to achieve maximum customer satisfaction in proposing effective solutions that add value and build long lasting partnerships. You will manage the key accounts (international companies).
大型零售企业供应链高级经理岗位
As a Sourcing Manager, you will be responsible for managing and developing our supplier relationships, ensuring the procurement of high-quality products at competitive prices, and implementing effective sourcing strategies.
负责b2b电商平台供给侧商家管理,优化公司供应链的管理工作,引进先进的供应链管理方法和系统,建立供应链工作规范、标准及流程并组织实施;
Seeking an industrious and meticulous Sourcing and Production Manager to enhance our procurement and supply chain team in our Surry Hills location. The successful candidate will be there for overseeing all aspects of sourcing, production, and vendor management in the retail industry.
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